Return Policy

If you have any issues with your order, please write to us at akshat18jan97@gmail.com.

General Guidelines

  • All exchange or return requests must be raised within 7 days of delivery, including the day of delivery.

  • Requests made after this period will not be accepted.

  • Exchange/return is allowed only once per order.

  • Used or washed products will not be eligible for exchange or return.

  • Products bought during sales or with discount codes are not eligible for refunds.

Exchange Policy

  • If you received the wrong product or need a different size, you may request an exchange within 7 days.

  • We will provide a free size exchange or send the correct product at no extra cost.

  • We offer reverse pickup for exchanges.

  • If the new product has a higher value, the difference must be paid online before the exchange is processed.

Note: All items must be in original condition with the tag/sticker intact, properly folded, and securely packed. If these conditions are not met, the exchange will not be processed.

Return & Refund Policy

  • We only offer refunds in the case of defective or damaged products.

  • To request a refund for a defective product, email us at x123@gmail.com with:

    • Order details

    • Description of the issue

    • Clear photos of the defective item

  • If the return is accepted in exceptional cases (where the correct order was delivered), ₹100 will be deducted as a reverse pickup charge.

  • Refunds will be processed to the original payment method or to your provided bank account.

Important Notes

  • Do not accept damaged packages at the time of delivery.

  • Slight variations in colour/design due to lighting or screen resolution are not considered defects and are not eligible for return/refund.

  • If we determine that the defect occurred due to misuse or negligence, the refund will not be processed.

  • We reserve the right to refuse any return or exchange if the item does not meet the conditions mentioned.

Working Hours:
Customer Support is available from 10:00 AM to 7:00 PM (Monday to Saturday).